Yeah, that's the thing, protags get so douchey because they think the title automatically makes them more important and right! They need to mandate some fuckin' basic ethics and customer service training.

[ She stabbed her chopsticks in the air to punctuate her point before scooping another bite out of the carton and shoving it in her mouth. ]

'Course, it's easy to talk shit from the outside. All those internal politics, fucking hell. I could never.